Privacy Policy
Last updated October 11, 2026
Your privacy matters to us.
This Privacy Policy explains what information Hommie collects, why we collect it, how we use it, who we may share it with, and the choices you have.
We've written this in plain language because privacy policies shouldn't feel like they were written for lawyers.
1. Who is Hommie?
Hommie is the organisation responsible for the personal information collected through the Hommie app and website, where applicable.
2. What information do we collect?
The information we collect depends on how you use Hommie.
Your account
When you create an account, we may collect:
- Name
- Email address
- Phone number
- Profile photo
- University
- Course or field of study
- Student status
- Age or date of birth where necessary
- Location
- Login and authentication information
Your Hommie profile
You may choose to tell us things about yourself, such as:
- Your interests
- Hobbies
- Lifestyle
- Accommodation preferences
- Budget
- Study habits
- Sleeping preferences
- Cleanliness preferences
- Smoking preferences
- Pet preferences
- Social preferences
- Biography
You control much of the information you choose to put on your profile.
Accommodation information
If you create or interact with accommodation listings, we may collect information such as:
- Property location
- Rental price
- Property photos
- Availability
- Amenities
- Rental information
- Property descriptions
- Contact information
Your location
If you give Hommie permission to access your location, we may use it to help you:
- Find nearby accommodation
- Discover nearby events
- Find relevant communities
- Improve search results
- Show maps
- Personalise your experience
You can control location permissions through your device settings.
Messages and content
When you use Hommie's messaging, community, marketplace, or other social features, we may process content you choose to provide, including:
- Messages
- Photos
- Videos
- Posts
- Comments
- Reviews
- Listings
- Marketplace posts
- Event information
- Reports
- Feedback
Device information
We may automatically collect technical information such as:
- Device type
- Operating system
- App version
- IP address
- Device identifiers
- Language
- Time zone
- Crash information
- Technical logs
This helps us keep Hommie running properly.
3. Why do we collect your information?
We collect and use information to provide Hommie.
For example, we use information to:
Help you find accommodation
We use your location, preferences, budget, and search activity to help you discover relevant places.
Help you find roommates
We use information you provide about your lifestyle and preferences to identify potentially compatible roommates.
Personalise Hommie
We may recommend accommodation, events, communities, or other content that may be relevant to you.
Connect you with other students
Your profile and other information you choose to make visible may be shown to other users.
Keep Hommie safe
We may use information to detect fraud, investigate reports, prevent abuse, and protect users.
Improve the app
We analyse how people use Hommie so we can fix problems and build better features.
Communicate with you
We may send important account, security, product, and service notifications.
4. Why are we legally allowed to use your information?
Where GDPR applies, we rely on different legal bases depending on what we're doing.
These may include:
Providing our service
We need certain information to provide the Hommie features you've asked to use.
Your consent
Sometimes we ask for your permission. For example, when accessing certain device permissions or sending certain marketing communications.
You can withdraw consent where applicable.
Our legitimate interests
We may use information where it is reasonably necessary to operate, secure, improve, and protect Hommie.
Legal obligations
Sometimes we're required to process or retain information because the law requires us to.
5. How does roommate matching work?
This is an important part of Hommie.
If you choose to use roommate matching, we may compare information you've provided about yourself with information provided by other users.
For example, we may consider:
- Budget
- Location
- Lifestyle
- Study habits
- Sleeping preferences
- Cleanliness
- Smoking
- Pets
- Social preferences
- Interests
We use this information to provide recommendations.
A match does not mean that someone is guaranteed to be a good roommate.
You remain responsible for deciding who you communicate with and who you ultimately choose to live with.
6. Who can see my information?
This depends on the information and the feature you're using.
Other Hommie users
Information you choose to make visible through your profile, listings, posts, events, or other features may be visible to other users.
Hommie's service providers
We may use trusted companies to help us operate Hommie.
For example:
- Cloud hosting
- Database services
- Authentication
- Maps
- Analytics
- Notifications
- Customer support
- Security
- Payments
- Crash reporting
Legal and safety reasons
We may share information when necessary to:
- Follow the law
- Respond to valid legal requests
- Prevent fraud
- Protect users
- Investigate serious abuse
- Protect Hommie
We do not sell your personal information for money.
7. What happens to my messages?
Messages are processed so that you can communicate with other Hommie users.
We may also process messages or related information when reasonably necessary to:
- Investigate reports
- Prevent scams
- Protect users
- Investigate abuse
- Enforce our Terms
- Maintain platform security
- Comply with law
We don't use your private conversations for unrelated purposes simply because we can.
8. Does Hommie track my location?
Only where location access is enabled or where you provide location information to us.
Location may be used to make Hommie more useful, including showing nearby accommodation and events.
You can disable device location permissions at any time through your device settings.
Some features may work differently when location access is disabled.
9. Does Hommie sell my data?
No.
We do not sell your personal information for money.
We may share information with service providers that help us operate Hommie, as explained in this Privacy Policy.
10. How long do we keep your information?
We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
How long we keep something depends on:
- What the information is
- Why we collected it
- Whether your account is active
- Legal requirements
- Security requirements
- Fraud prevention
- Disputes or legal claims
When information is no longer needed, we will delete or anonymise it where reasonably possible.
11. Can I delete my account?
Yes.
You can request deletion of your Hommie account through the account settings.
When you delete your account, we may delete information such as:
- Your profile
- Listings
- Posts
- Saved information
- Other account information
Some information may need to be retained where required or permitted by law.
For example, we may need to retain certain information for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.
12. Your privacy rights
Depending on where you live, you may have rights including the right to:
- Ask what information we have about you
- Access your information
- Correct inaccurate information
- Ask us to delete information
- Ask us to restrict certain processing
- Object to certain processing
- Receive certain information in a portable format
- Withdraw consent
- Exercise rights relating to automated decision-making
To exercise your rights, contact:
We may need to verify your identity before processing certain requests.
13. Is my information secure?
We take reasonable technical and organisational measures to protect your information.
These may include:
- Encryption
- Authentication
- Access controls
- Secure infrastructure
- Monitoring
- Logging
- Security testing
However, no online service can guarantee 100% security.
Please protect your account credentials and contact us if you believe your account has been compromised.
14. Third-party services
Hommie may rely on third-party technology providers.
Depending on the final version of the app, these may include services for:
- Database and hosting
- Authentication
- Maps
- Analytics
- Payments
- Push notifications
- Crash reporting
- Security
We will update this Privacy Policy to reflect the actual services used by the production version of Hommie.
15. Information outside the EU
Some companies that help us operate Hommie may process information outside Cyprus or the European Economic Area.
Where required by GDPR, we use appropriate legal safeguards for international transfers.
16. Marketing
We may occasionally send marketing messages about Hommie where permitted by law.
You can unsubscribe from marketing communications at any time.
You may still receive important messages relating to:
- Your account
- Security
- Transactions
- Changes to Hommie
- Important service announcements
17. Cookies
If you use the Hommie website, we may use cookies or similar technologies.
These may help us:
- Keep the website working
- Remember preferences
- Understand how people use the website
- Improve performance
Where required, we will ask for consent before using non-essential cookies.
18. Your control over your information
We're building Hommie around the idea that you should have control over your information.
Depending on the feature, you may be able to:
- Edit your profile
- Delete posts
- Delete listings
- Block users
- Report users
- Control notifications
- Control location permissions
- Change privacy settings
- Delete your account
19. Reporting someone
If you report a user, listing, message, event, or other content, we may process information related to your report.
We use reports to help:
- Protect users
- Investigate abuse
- Prevent scams
- Enforce our Terms
- Improve Hommie's safety
20. Children's privacy
Hommie is not intended for children below the minimum age required to use the Service under applicable law.
If you believe that a child has provided personal information to Hommie in circumstances where this is not permitted, please contact us.
21. Changes to this Privacy Policy
Hommie will evolve.
As we introduce new features or change how information is handled, we may update this Privacy Policy.
If we make an important change, we'll provide reasonable notice through the app, website, email, or another appropriate method.
We'll always show the latest "Last updated" date at the top.
22. Contact us
Have a privacy question?
We're here to help.
contact support@hommieapp.com
Website: hommieapp.com
Your privacy, in simple terms
We collect information that helps Hommie work.
We use it to help you find places, people, events, communities, and other things that may be relevant to you.
You choose much of what you share with other users.
We don't sell your personal information for money.
You can control your permissions and request deletion of your account.
You have privacy rights under applicable law.
If you have a question, just contact us.
Hommie Team